Accessibility Statement

Commitment to Accessibility

We are committed to ensuring that our website is accessible to all users, regardless of ability. We continually strive to enhance the user experience and to apply the relevant accessibility standards.

Measures We Employ

  • The site integrates the Accessibility by UserWay widget, providing a range of assistive options (contrast, text-size adjustment, keyboard navigation aids, and more).
  • Regular automated scans and manual checks help us identify and rectify accessibility barriers.
  • Staff receive ongoing training on inclusive design and content best practice.

Standards Compliance

Our goal is to conform with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. Whilst we endeavour to meet or exceed these standards, some content may not yet be fully compliant.

Supported Technologies

This website is designed to function with modern browsers (Chrome, Edge, Firefox, Safari) and assistive technologies such as screen readers and voice-recognition software.

Continuous Improvement

Accessibility is an ongoing effort. We review this statement and our practices at least annually, with the most recent review conducted on May 10, 2025.

Feedback & Contact

If you encounter accessibility issues or require information in an alternative format, please contact us:

  • E-mail: [email protected]
  • Telephone: +1-585-504-0505
  • Postal address: 1010 Transit Way, Brockport, NY 14420

We aim to respond to accessibility feedback within two business days.

Enforcement Procedure

If you are dissatisfied with our response, you may lodge a complaint with the U.S. Department of Justice, Civil Rights Division or your local regulatory authority.